FAQ

SHIPPING

  • We will ship to any location worldwide that www.Fedex.com or www.UPS.com or www.USPS.com delivers.
  • Shipping in the US is free for items in-stock that are already made.
  • Shipping for custom made to order garments will vary.   Check with your favorite carrier to get an estimate of the potential cost when being shipped from our zip code 75034.

TIMING

  •  

    In all cases, please allow as much time as possible for production. 

    • TIMING INCENTIVES
      • Allow us 12 Months - Get 10% off
    • STANDARD ORDER
      • Approximately 6-9 months (varies with design)
    • RUSH ORDERS - 
      • Approx. 4 Months - 10% rush fee
      • Approx. 3 Months - 15% rush fee
      • Approx. 2 Months - 20% rush fee
      • Approx. 1 Month - 25% rush fee

    In-Stock - We do not keep a regular inventory as everything we do is made to order. But you can see the few items we do have in-stock ready to ship today by clicking here.

RETURNS

  • No refunds on custom made to order items - Merchandise Credit Only.
    • If there is an error on our part we will obviously correct the issue.
    • If you are not satisfied with your order we will allow you to re-stock your dress for a merchandise credit towards a revised or different design. (please allow ample time for production)
    • Processing & restocking fees may be applied.
    • All claims must be made within 24 hours of receipt.